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Sanford Lobby Closed Until Further Notice

The CEC Sanford lobby will be closed until further notice due to staffing shortages related to illness. The Sanford Drive Thru window and the Enterprise lobby are open during regular business hours. We apologize for any inconvenience.

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Report a Power Outage

CEC members should call 1-800-239-1193 to report a power outage or you can report outages using the free Covington Connect app for Android (download here). If you have an iPhone, you can download the CEC Connect app (download here).

If you are not calling from the outage location, please remain on the line and provide a detailed message regarding the outage.

Please do not use email or social media to report a power outage. It is always best to call 1-800-239-1193 or use the app. To use the CEC Connect app, simply open the app and click on Report Outage, then follow the prompts.


View current outages