Sanford (main office)
18836 US Highway 84
Andalusia, AL 36421
Hours: 7 AM to 5 PM, M-Thur, and 7 AM to 4 PM every other Friday
Enterprise
19349 Highway 134
Enterprise, AL 36330
Hours: 7 AM to 5 PM, M-Thur, and 7 AM to 4 PM every other Friday
Please reach out to us with any comments or concerns by using the form below and we’ll write back to you as soon as possible during normal business hours, Monday through Thursday, from 7 AM until 5 PM, and every other Friday from 7 AM until 4 PM. Any messages received after regular business hours, or on weekends, will be responded to on the next business day.
To report an outage or for immediate assistance after-hours, please text or call 800-239-1193, and for any other questions during normal business hours, we can be reached at 800-239-4121.
Keywords to know when texting about a power outage:
- OUT – Report an outage for any address linked to your cellphone
- STATUS – Get updates on an outage affecting your service address
- STOP – Opt-out of outage text alerts
- UNSTOP – To opt back in