CEC and Buzz Broadband will be closed on July 3 in observance of Independence Day. As always, we have crews on standby in case of power outages, members have multiple payment options accessible 24/7, and tech support for Buzz Broadband is also available 24/7. We want to wish everyone a safe and happy Fourth of July!
Report a Power Outage
CEC members should call 1-800-239-1193 to report a power outage or you can report outages using the free Covington Connect app for Android (download here). If you have an iPhone, you can download the CEC Connect app (download here).
If you are not calling from the outage location, please remain on the line and provide a detailed message regarding the outage.
Please do not use email or social media to report a power outage. It is always best to call 1-800-239-1193 or use the app. To use the CEC Connect app, simply open the app and click on Report Outage, then follow the prompts.