PLEASE BE AWARE AND SHARE IMMEDIATELY: A CEC member notified us this morning that she received a call from someone claiming to be with the co-op and he stated that her electric account was pending disconnection for failure to pay $900. The man would not provide his name, only that he was with Covington Electric. The caller ID showed Covington Electric, but the fake number was 407-550-2189. Unfortunately, this member gave the scammer her bank account number believing she owed this amount and was about to have her power cutoff. She called CEC after the fact, and our MSR advised her to call her bank asap to stop payment and/or dispute the charge, and to explain this was a scam activity. If any CEC member gets a call like this, hang up and call our office at 800-239-4121 to report it. CEC will never call a member demanding immediate payment over the phone or threaten to cut power if said payment is not made immediately. Scammers can easily manipulate fake phone numbers, alter Caller ID, and use other hacks to appear authentic, but don't be fooled by these criminals. ALWAYS hang up and call CEC directly. NEVER give anyone sensitive personal information or banking information over the phone, by email or text, or if someone randomly knocks on your door claiming to be with a certain company. Please helps us spread the word about this criminal activity so we can stop these predators. Thank you.
Heat Pump Rebates
Covington Electric Cooperative Residential Energy Efficiency Program Incentives
Below are the qualifications for CEC’s Residential Heat Pump Rebate Program.
Currently, Mini-Split (ductless) and Dual Fuel (electric heat pump with a gas or propane furnace for auxiliary heat) heat pumps will qualify for a rebate for site-built homes meeting the minimum SEER rating.
Air-source heat pumps qualify only when changing out an electric furnace in a mobile/manufactured home. This must be a complete change out of equipment. Retrofitting the furnace with a heat pump coil will not qualify.
A heating and cooling load calculation (Manual J), the AHRI product certificate, a copy of the invoice with all model and serial numbers on it, the CEC member’s account number, are all required along with the following SEER rating listed below for all rebates.
Mini Split Heat Pump:
SEER 15 SEER 16+
$300 per ton $350 per ton
Dual Fuel Heat Pump:
SEER 15+
$350 per ton
Mobile Home / Manufactured Home ONLY: electric furnace change-out
SEER 14 +
$400 per ton (any type electric heat pump)
About 19% of Covington Electric Cooperative’s members are manufactured homeowners. These residences serve a real need for affordable housing.
There is also a need for these homes to be more energy-efficient. Since they typically come with an electric furnace, CEC is launching a program to help manufactured home buyers, as well as existing owners, upgrade to a high-efficiency heat pump. This more efficient unit is predicted to save participants an average of $550 per year on heating costs. For most people who are already watching every penny, $550 per year over many years really adds up.
Working with manufactured/mobile home dealers in and around our service area, CEC will cover the DIFFERENCE to upgrade from an electric furnace to a high-efficiency heat pump in any NEW manufactured home purchased by our members, at no cost to the buyer. The upgrade cost is paid directly to the home dealer at the point of sale. The upgrade helps lower the purchaser’s electric bills for years to come — without adding anything to their mortgage.
CEC is helping homeowners in our service area who are already in manufactured homes, too. Those members can get a rebate up to $400 per ton when they replace an electric furnace with a high-efficiency heat pump. In addition, they may qualify for financing through the cooperative’s Energy Efficiency Loan Program. Plus, they’ll enjoy the comfort and savings of an energy-efficient heat pump for years to come.
CEC does not offer rebate incentives for commercial properties.
If you have questions about the Energy Efficiency Program Incentives or would like to know how to qualify please contact Katie Silva at ksilva@covington.coop or 427-3561 / Patty S. Seay at psingleton@covington.coop or 334-427-3508.

