On Memorial Day, we remember the brave men and women who made the ultimate sacrifice while serving our country. Their courage and dedication will never be forgotten. As we reflect on the meaning of this reverent day, please be aware that CEC and Buzz Broadband offices will be closed on Monday, May 25. While our offices are closed, members can still access their accounts 24/7 via My Co-op Account or by using the CEC mobile app. As always, our team is on standby to respond to after-hour disruptions to service.
Flex Advantage Pre-Pay
Flex Advantage allows CEC members to purchase a set amount of kilowatt-hours in advance and avoid delinquent fees and deposits for service. System alerts notify the member when their kilowatt-hours are getting low and they can call CEC 24 hours a day, seven days a week, to purchase more.
Members can also add money to their account using the CEC payment kiosks at the Sanford, Enterprise and Samson locations. Of course members can always purchase electricity in person at any CEC office during normal business hours Monday-Thursday, 7 AM until 5 PM and every other Friday from 7 AM to 4 PM. To sign up for this service, please call or visit any CEC office.
Prepay Terms of Service (click here)
Important Notice
If your pre-pay account disconnects due to a negative balance, you must make a payment that not only covers the negative balance but also creates a positive balance on your account in order to reactivate your meter. If your pre-pay account remains disconnected for 10 days, the account will go inactive and you must speak with a Covington Electric Member Services Representative to reactivate your account and your meter.